¿What is a chatbot?

https://www.youtube.com/watch?v=ggu4ZR0iumY

¿What is a chatbot?

This is a program that helps to starts a conversation with your customer, helping to start the conection between the two parts. It use textual methods, preprogramed with the information you what your custumer know. This is useful for the bussiness to start to make the custumers feel important for the company, at the end they can get engagement. with the brand.

The conversational Commerce.

Using chatbots, bussiness can solve custumer services as shipping or deliverys, also give recomentaditons, make wishlist, and help them to find what they really need, an be specific about the products that the company offers.